Terms of service

These terms and conditions apply to every order placed with NonPierced. By placing an order, you agree to these terms.

Article 1. Definitions

  • Supplier: Eenmanszaak Semse, trading as NonPierced, based in Doetinchem, registered with the Dutch Chamber of Commerce (Kamer van Koophandel) under number 89526767.
  • Customer: the natural person or legal entity that enters into an agreement with the supplier.
  • Agreement: the arrangement between supplier and customer for the delivery of one or more products from the online store.

Article 2. Supplier details

  • Trade name: NonPierced (nonpierced.nl and nonpierced.com)
  • Business: Eenmanszaak Semse
  • Address: De Ketting 216, 7007 DJ Doetinchem (not a visitor address)
  • Chamber of Commerce (KvK): 89526767
  • Contact: via the contact form

Article 3. Applicability

These terms apply to every offer from and every agreement with the supplier, unless both parties agree otherwise in writing. All agreements are governed by Dutch law.

Article 4. Offer and agreement

  1. The offer is shown in the online store, with descriptions and photos that are as accurate as possible. Small differences in color or size compared to the photos are possible.
  2. The agreement is concluded as soon as the customer has placed and paid for the order. The customer receives a confirmation by email.
  3. Obvious mistakes or errors in the offer do not bind the supplier.

Article 5. Ordering

  1. You can order through the online store.
  2. If you are under 18, you order with the permission of a parent or guardian.
  3. The supplier treats the customer's data confidentially. Read more about this in the privacy policy.

Article 6. Prices and payment

  1. All prices are in euros and include VAT. Shipping costs are shown separately before you pay.
  2. Shipping costs: the Netherlands €4.95, countries in the European Union €5.95, free from €20 (the Netherlands and the EU). Outside the EU €19.95.
  3. You pay with one of the payment methods shown at checkout.
  4. The supplier is not liable for disruptions at third parties, such as payment providers.

Article 7. Delivery

  1. The supplier usually ships orders within 1 to 3 working days. Any delivery times stated are indicative.
  2. If delivery is not possible within 30 days, the customer may cancel the agreement free of charge and will receive a refund of the amount paid.
  3. The customer is responsible for entering the delivery address correctly.
  4. The risk of damage and loss passes to the customer at the moment the parcel is delivered to them.

Article 8. Right of withdrawal and returns

  1. The customer has a 14-day withdrawal period starting from the day they received the complete order. Within that period, they may cancel the agreement without giving a reason.
  2. The product must be returned unused, without signs of use and in its original packaging. How this works is explained in the return policy.
  3. The cost of returning the product is borne by the customer.
  4. Once the return has been approved, the supplier refunds within 5 working days, and no later than 14 days after receiving the notification, including the original standard shipping costs if the entire order is withdrawn. The supplier may withhold the refund until the product has been received back.

Article 9. Complaints and warranty

  1. The customer reports complaints about a delivery or product as soon as possible after receipt via the contact form.
  2. The supplier responds within 14 days and works with the customer to find a solution.
  3. The customer is entitled to a product that conforms to the agreement (statutory warranty). This does not apply to damage caused by incorrect or careless use, such as squeezing too hard or bending.

Article 10. Use

Fake piercings are jewelry that is clipped onto the skin or worn with a small magnet. Use them as described on the product page. If you experience irritation, stop wearing them. Products with magnets are not suitable for people with a pacemaker or other medical implant. Keep the products out of reach of young children.

Article 11. Liability

The supplier's liability is limited to the amount of the order concerned, insofar as the law permits. This does not apply in cases of intent or gross negligence.

Article 12. Force majeure

The supplier is not required to fulfil its obligations if this is the result of circumstances beyond its control that could not be foreseen when the agreement was concluded.

Article 13. Disputes

Disputes will be submitted to the competent court in the Netherlands.